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Facts and Local Patient Information

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Johnston County COVID-19 Hotline: 919-989-5400

The Johnston County Emergency Operations Center is now open and will operate Monday through Friday from 8AM to 5PM.

COVID-19 Helpline

UNC Health has created a central COVID-19 Helpline at 1-888-850-2684 to answer calls from patients who suspect they may have COVID-19 and direct them to the appropriate resources. Patients should contact the Helpline BEFORE VISITING a clinic, an urgent care location or a hospital emergency room if:

  • They are experiencing flu-like symptoms including fever, cough or shortness of breath,
    —AND—
  • They have traveled to a country listed as a Level 2 or 3 Travel Health Notice by the CDC within the last 14 days
    —OR—
  • If they have had direct contact with a person diagnosed with COVID-19 within the last 14 days.

Limiting Visitation and recommending Virtual Options
Johnston Health is now allowing only one visitor per patient during his or her stay. Since the beginning of the flu season, children younger than 12 have not been allowed to visit. This restriction will continue.

All visitors are urged to stay home and use virtual options to communicate with friends and loved ones in hospitals. While understanding the importance of visitors for patients, these visitor restrictions are needed to ensure the safety of patients and co-workers.

Protecting Yourself and Co-workers
Use common-sense practices to help protect yourself from COVID-19 and other respiratory infections and viruses:

Wash your hands thoroughly and often. Make sure you are cleaning between your fingers and under your nails.

  • Use alcohol-based sanitizers when soap and water are not available.
  • Stay home if you are sick.
  • Use disposable tissues when coughing and sneezing. Then dispose of them carefully and promptly. If tissues are not available, direct your cough or sneeze into the crook of your arm/sleeve.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid close contact with anyone who has cold or flu-like symptoms.
  • Don’t shake hands. An elbow bump or good eye contact and a friendly hello shows people you are concerned about their safety and your own.
  • Call our COVID-19 Helpline at 1-888-850-2684 if you have flu-like symptoms including fever, cough or shortness of breath AND have traveled to a country listed as a Level 2 or 3 Travel Health Notice by the CDC within the last 14 days, OR if you have had direct contact with a person diagnosed with COVID-19 within the last 14 days.

 

Virtual Care
UNC Health offers virtual urgent care through its UNC Urgent Care 24/7 service virtual consultations to diagnose non-emergency medical issues through secure video on your computer or smartphone. Go to uncurgentcare247.com  or call 1-888-909-9681.

 

Where to Get Accurate and Reliable Information

CDC’s COVID-19 webpage at https://www.cdc.gov/coronavirus/2019-ncov/

UNC Health’s COVID-19 webpage at https://www.unchealthcare.org/coronavirus/

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