Johnston County COVID-19 Hotline: 919-989-5400

The Johnston County Emergency Operations Center is now open and will operate Monday through Friday from 8AM to 5PM.

COVID-19 Helpline

UNC Health has created a central COVID-19 Helpline at 1-888-850-2684 to answer calls from patients who suspect they may have COVID-19 and direct them to the appropriate resources. Patients should contact the Helpline BEFORE VISITING a clinic, an urgent care location or a hospital emergency room if:

• They are experiencing flu-like symptoms including fever, cough or shortness of breath,
  —AND—
• They have traveled to a country listed as a Level 2 or 3 Travel Health Notice by the CDC within the last 14 days
  —OR—

• If they have had direct contact with a person diagnosed with COVID-19 within the last 14 days.

Current Guidelines for Johnston Health can be found here.

Protecting Yourself and Co-workers
Use common-sense practices to help protect yourself from COVID-19 and other respiratory infections and viruses:

Wash your hands thoroughly and often. Make sure you are cleaning between your fingers and under your nails.

• Use alcohol-based sanitizers when soap and water are not available.
• Stay home if you are sick.
• Use disposable tissues when coughing and sneezing. Then dispose of them carefully and promptly. If tissues are not available, direct your cough or sneeze into the crook of your arm/sleeve.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Clean and disinfect frequently touched objects and surfaces.
• Avoid close contact with anyone who has cold or flu-like symptoms.
• Don’t shake hands. An elbow bump or good eye contact and a friendly hello shows people you are concerned about their safety and your own.
• Call our COVID-19 Helpline at 1-888-850-2684 if you have flu-like symptoms including fever, cough or shortness of breath AND have traveled to a country listed as a Level 2 or 3 Travel Health Notice by the CDC within the last 14 days, OR if you have had direct contact with a person diagnosed with COVID-19 within the last 14 days.

Virtual Care
UNC Health offers virtual urgent care through its UNC Urgent Care 24/7 service virtual consultations to diagnose non-emergency medical issues through secure video on your computer or smartphone. Go to uncurgentcare247.com  or call 1-888-909-9681.

Where to Get Accurate and Reliable Information

CDC’s COVID-19 webpage at https://www.cdc.gov/coronavirus/2019-ncov/

UNC Health’s COVID-19 webpage at https://www.unchealthcare.org/coronavirus/